The healthcare industry is focused on patient satisfaction more than ever. Medical professionals are noticing that the engagement of nurses and doctors substantially impacts how a patient feels about their care and the medical facility as a whole.
As we make these discoveries, it’s important to develop strategies that will encourage staff to be as engaged as possible when communicating and caring for patients.
At ImageFIRST, a leading provider of medical scrubs in Colorado Springs, CO, and other locations throughout the United States, we have been working with medical professionals for decades. Through our partnerships with different facilities and their patients, we have been able to uncover the types of things that patients expect from a facility from the moment they make an appointment.
To help medical facilities increase patient satisfaction, we offer resources like our free document entitled “The Impact of Staff Engagement on Patients,” available for download here: http://www.imagefirst.com/cost-of-staff-engagement-to-patients. The document is a transcript of a 60-minute presentation entitled “Is Anybody Listening? The cost of employee engagement to patients and organizations.”
The presentation was given at an event that encouraged medical professionals to realize how greatly the actions of staff members affect patients. During this discussion, the chief nursing officer of Medline Industries, Inc., Martie Moore, presented research on exactly how the engagement of nurses and doctors can impact patients.
“The Impact of Staff Engagement on Patients” will help you to develop strategies to engage your medical staff. Ultimately, getting your staff to be more engaged will remind them of the importance of their service and their more attentive nature will make patients happier.
At ImageFIRST, in addition to providing medical scrubs uniforms in Denver, CO, and other locations throughout the United States, we offer products and services that provide medical professionals with solutions with the goal of improving patient satisfaction. We are proof that dedicating ourselves to those we serve can improve relationships and partnerships.