- How do I know if I will have enough linen for my case load/patient load?
The ImageFIRST inventory management program coordinates inventory based on your needs. We work with your particular case load/patient load to set a linen inventory level accordingly. With ImageFIRST, you will always have enough linen so as not to worry about running out of clean hospital scrubs in Boulder, CO. We also work with you not to oversupply your business and waste money on excess products. We can always adjust the amount of linen you receive as your volume needs increase or decrease.
- What if something comes up last minute and I need more linen?
We offer an amazingly useful Same-Day Linen Rescue service for those unanticipated high patient flow days. Your Customer Advocate will bring you extra linens and any other materials (like scrubs and gowns) that you might need to take care of your patients (call before 10am to guarantee delivery). They can instantly adjust your inventory to fit any flux.
- What can I expect for my invoices?
ImageFIRST uses flat rate billing for more transparent invoices. Other laundering companies use complicated formulas to calculate your inventory, but we make it easy to know exactly how much you will be paying and when. Your bill will reflect the linens you need to have on site.
- Is there a way to determine if I am carrying too much inventory already?
The simple answer is yes. Your Customer Advocate manages the entirety of your linen stock, which means that you won't have to stress over doing calculations on your own. If you think you have too much inventory, check with your Customer Advocate - changes are they’ll bring it up to you anyways! – so s/he can adjust your needs-based inventory level.
- What do I do if my staff takes their scrubs home or loses them accidentally?
We realize that things often get misplaced for one reason or another. It is important to carefully monitor the laundry and linen in your facility. We make it easy to accomplish keeping track of your inventory; in fact, all of our scrubs are tagged with RFID or feature a barcode for just that reason. This allows for every set of hospital scrubs in Lakewood, CO to be accounted for without having to search very long.
- What if my gowns are the wrong size?
We can help your staff get the right number of gowns per size. The variety that our Customer Advocate assigns will be best tailored to the average sizes and quantities of those sizes that your patients need – or based on your historical needs – and we can adjust if your needs change.